Datenschutzerklärung

Last updated: February 8, 2025

This Privacy Policy describes how UsedZens.com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from UsedZens.com or otherwise communicate with us regarding the Site (collectively, the "Services").

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for legal and regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

2. How We Collect and Use Your Personal Information

Information We Collect Directly from You

  • Contact details (name, address, phone number, email).
  • Order details (billing/shipping address, payment confirmation, email, phone).
  • Account details (username, password, security questions).
  • Customer support communications (messages sent through our Services).

Information We Collect Automatically

  • Usage Data (device details, browser type, IP address, network connection, interaction with the Site).
  • Cookies & Tracking Technologies (see Section 6 on Cookies).

Information We Obtain from Third Parties

We may receive limited data from:

  • Shopify (to power our store and process transactions).
  • Payment processors (e.g., PayPal, Shopify Payments) to process transactions securely.

3. How We Use Your Information

We use personal information to:
✅ Process orders (payments, shipping, returns, customer support).
✅ Improve our Services (analyze usage trends, improve website functionality).
✅ Prevent fraud & ensure security (monitor transactions, detect suspicious activity).
✅ Send marketing & promotional offers (only if you opt-in).

4. Do We Sell or Share Your Data?

🚨 NO! We do not sell, trade, or rent your personal information to third parties. 🚨

We only share data with:

  • Service providers (payment processors, shipping carriers) to fulfill your orders.
  • Legal authorities if required by law or fraud investigations.

5. How Long We Keep Your Information

We retain customer order records for at least 2 years for tax, legal, and business purposes. After this period, we securely delete or anonymize personal data.

6. Cookies & Tracking

We use cookies to:

  • Improve site functionality.
  • Provide a better shopping experience.
  • Prevent fraudulent activity.

You can disable cookies via your browser settings, but doing so may impact site performance.

For more on Shopify-related cookies, visit Shopify's Cookie Policy.

7. How to Contact Us

For any privacy-related concerns, please email us at:
📩 support@mlmediasoltions.com